Multiple Call Routing Modes to Support
Diverse Application Scenarios
A X B Mode
Ride-hailing, hotel and short-term rentals, food delivery, online medical consultations, and more.
Assign a masked number X to connect User A and User B. When either party dials number X, the call is routed to the other party while displaying X as the caller ID. Both users’ real phone numbers remain hidden throughout the communication.
A X E Mode
Food delivery, courier services, e-commerce customer support, and more.
Assign a masked number X and an extension E to User A. Other users can reach User A by dialing X and entering extension E, ensuring that A’s real phone number remains hidden.
A XY B Mode
Logistics and more.
Assign a unique masked number X to User A and Y to User B. When User A calls User B, B sees X as the caller ID; when User B calls User A, A sees Y. Both users’ real phone numbers remain hidden, ensuring complete privacy.
A X Mode
Logistics, enterprise customer service, e-commerce support, and more.
User A dials the number X, and the platform queries the enterprise’s binding logic to retrieve the actual callee number User B. The call is then routed to User B based on the enterprise’s configuration.