top of page

Omni Social Integrator

Connect once, integrate all
WhatsApp, Messenger, Instagram, Facebook, X, LinkedIn, Telegram, Line, and more.

Image by NordWood Themes

Unified Interface for
Multi-Platform Messaging

• Consolidate all social media IM messages into a single, real-time inbox.

• Support multi-agent collaboration to ensure no customer message is missed.

• Enable custom tagging for faster, more efficient search and organization.

Ready for AI Assitant Integration

• Automatically detect user intent to categorize and prioritize incoming messages.

• Provide instant replies to common questions with 24/7 availability.

• Generate personalized response suggestions based on conversation context.

Image by Emmanuel Phaeton
Image by Edurne Tx

Multilingual Detection，
Adaptive Response

• Automatically detect the user’s language and dynamically configure the reply language.

• Support real-time translation in 29+ languages for seamless communication.

Data Insights & Analytics

• Integrate with CRM systems to enrich customer profiles.

• Export analytical reports to support smarter marketing and operational decisions.

Image by Morgan Housel

Application Scenarios

shoper-slLo94wES2M-unsplash.jpg

E-commerce

Customer Support

Integrate messages from platforms like WhatsApp and Messenger to handle order inquiries, sales requests, and logistics updates in one place — improving conversion and customer satisfaction.

timothy-hales-bennett-OwvRB-M3GwE-unsplash.jpg

Channel Marketing & Customer Management

Centralize management of private messages across social IM channels and CRM systems to enable precise operations, increase customer value, and boost repeat purchases and retention.

anastasiia-nelen-7Nj2lrn1fAg-unsplash.jpg

Multilingual Communication for Cross-Border Business

Aggregate social messaging channels (e.g., WhatsApp, Telegram, Line) with real-time translation to support global customer engagement and service.

dlxmedia-hu-rzBfJ6sMmzA-unsplash.jpg

Social Engagement

Efficiently manage comments and direct messages on social platforms, auto-identify user intent, and trigger relevant replies — enhancing conversion and operational speed.

austin-distel-h1RW-NFtUyc-unsplash.jpg

 Sales Lead Tracking

Automatically log inquiries from social channels, connecting with websites, ads, and other touchpoints to streamline sales responses and lead management.

walls-io-SZA_IoCtDwA-unsplash.jpg

Digitizing In-store & Offline Services

Enable QR code-based access to IM consultations for store visits, booking, and inquiries. Support centralized and branch-level account management to standardize service.

bottom of page